Optimize your email support system with our AI-driven software, improving efficiency and reducing manual effort.
We understand your concern, and here’s how we address it: To ensure that AI usage remains nearly undetectable, we request sample emails you’ve previously sent. The more examples we receive, the better. These emails will be used to train our software to respond exactly as you would
Certainly, we provide two methods for addressing customer inquiries: Auto-Pilot and Co-Pilot. With Auto-Pilot, your AI agent will promptly send out replies to customer questions. On the other hand, Co-Pilot will generate a response that you can review and modify before sending. This ensures your brand’s voice is accurately conveyed
This occasionally occurs during the start of using your AI agent. When your agent is unsure of an answer, it will automatically generate a question in a Notion form and leave the question unanswered. You can then provide the necessary details in the file, which our developer will upload to your AI agent
Your AI agent can detect customer emotions and tone. If it identifies a negative emotion or tone, the agent will leave the email unanswered. This allows a human to address the question, ensuring a thorough understanding of the issue
Absolutely, our AI agents are designed to handle a wide range of inquiries, including complex and technical questions. They are trained to provide accurate and relevant responses across various subjects.
We take data privacy and security seriously. All customer data and interactions are encrypted and stored securely. Our systems adhere to strict data protection regulations to ensure your information is handled responsibly.
Certainly, you have full control over the tone and style of the responses. Our AI agents can be customized to reflect your brand’s voice and language, ensuring a consistent and personalized experience for your customers.
Our AI agents are capable of communicating in multiple languages. We support a wide range of languages to cater to your diverse customer base.
Absolutely, our AI agents are well-equipped to provide real-time updates on order status and shipping information. This helps streamline customer inquiries related to their purchases.
We have a rigorous quality assurance process in place to minimize the likelihood of incorrect information being provided. The AI agent’s responses are regularly monitored and fine-tuned to maintain accuracy.